Wednesday, April 7, 2010
Passion for Life Matters, Whether It's Biltmore Size or Windover Inn Size
There are so many reasons to love Spring!
Daffodils pop up everywhere giving landscapes a cheery disposition. Brown turns to green, polka dots of pink and white appear on trees, and the birds celebrate the warmth of the season with their beautiful songs. I'll admit it, I'm intoxicated with the thought of it!
For me, this time of year also brings with it a new energy. I've never really subscribed to New Year's Resolutions, at least not just in January. I believe in continuous, quality improvement, whether it's Glenn and I managing our bed and breakfast here in Waynesville, North Carolina, or me managing myself. But I have to admit, my energy and enthusiasm for some kind of change is always strongest in Spring, and this year is no different, or is it?
Our lifestyle as innkeepers keeps us busy 7 days a week. We always have all 8 rooms ready to go for guests and have a regular routine to keep our 5,565 sq. feet of house ready to greet any traveler. We also like to consider our acre of outside property to be a continuation of our indoor space and do our best to make inviting outdoor living spaces for our guests. There's never really a time when we look at each other and say, "there's nothing to do!" And it seems that not a day goes by without an idea of how to improve some task, how to make rooms more comfortable, our outside more inviting, and ourselves more fit to take on any challenge that presents itself in our business and personal lives.
What I realized this year though, is, as the lifestyle of innkeepers becomes more a part of us, or us a part of it, our embracing the spontaneity of this profession has created a natural, daily, continuous, quality improvement model for living! Our work is just as hard, but it doesn't seem like hard work. Is this a natural result of the passion we have for our beautiful, historic home, loving the business we have, and the lifestyle it affords us? Can it last?
This made me think of the Vanderbilt family and the history of the Biltmore Estate in Asheville, only 30 minutes from us. The first time I saw it, as much as I could appreciate it's beauty, it seemed too large, too extravagant, and I wondered why someone would spend so much time and money on such a project. Who can use 250 rooms?! But when I took the time to learn the history of this amazing Estate, I found it was just a grand example of someone's passion. And now when I think of the Estate, the work that's gone into it's renovations, and the beautiful, well tended property (the Biltmore Estate Festival of Flowers is going on now until May 16th), I see it more as a realization of someone's dream and vision being kept alive, and appreciate so much more the detail and design in every part of it. How fortunate the rest of us are that it still exists and we have the opportunity to share it's history! Even now, more than a century later, there is continuous, quality improvement by the family, and new additions like Antler Hill Village. And if you read George Vanderbilt's great grandson's explanation of the Biltmore's current business model, you realize the passion is still there!
Yes, this Spring's renewed energy and enthusiasm for change is different for me. There is a renewed energy and enthusiasm, but now it's for continuing to work hard on our daily, continuous, quality improvement to keep our life just the way it is! Passions come in all sizes, ours has 8 rooms.